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:::::::::: ON THE CUTTING EDGE :::::::::: MetaSystem Consulting Group
A Newsletter for Organization Development and Executive Coaching 1st Quarter 2006
www.metacg.com
 
 
 
 
 
After 20+ years helping individuals and organizations grow and evolve, we have decided that most of the real work begins and ends with transformation. Experiential work is a powerful tool we have shared with our clients as a catalyst for transformation in their organizations.
 
We have also found that it is difficult to create something different by doing the same thing. Experiential work creates a new opportunity for people to learn, get aha’s!, gain different perspectives and develop resolution and results around issues. This newsletter is dedicated to experiential work and transformation. We talk about some powerful work with horses. We also share a formula with you to create your own experiential exercise doing the things you love that will take you out of the office! Enjoy!
 
 
 
 
IN THIS ISSUE
* Horses as Partners in Powerful Coaching
 
* From Experiential to Transformational
 
* Free Offering: The Dimensions of Success
 
 
Horses as Partners in Powerful Coaching
 
If you enlist a 1200-pound coaching partner for your next session, it’s likely you’ll achieve a remarkable change in the dynamic of the coaching relationship. No, it’s not through intimidation; the method is equine-assisted coaching, working with horses to help clarify and resolve issues, heighten awareness of assumptions, develop trust and get results.
 
Horses are sentient beings with the capacity for independent thinking, social relationships, individual dispositions as well as physical abilities and limitations—and they make excellent partners to create powerful coaching. They have no investment in the outcome of the coaching relationship; they don’t lie, they have no egos or agendas. Horses simply are who they are, clearly, purely, without any need for things to be right or wrong. That’s why the information they give us about ourselves and our clients is so powerful. They are perfect mirrors for us to look at how we are creating our current reality.
 
In equine-assisted coaching, clients engage in a dialogue with the coach while interacting with a horse that is at liberty in an enclosed area, called a round pen. Discussing issues while the client directs the horse to perform simple activities (i.e. trot in a circle, stop, allow the client to approach) creates a dynamic that allows a coach and the client to identify and address key elements that impact the client’s effectiveness. Below are examples of how an equine coaching partner can help you understand how communication and listening can impact results.
 
Clear and direct communication through listening
 
Horses do not deal in ambiguity. When horses communicate they are not trying to please you or avoid confrontation; what you see is what you get, and they expect the same from you. Horses thrive on direct communication that keeps things clear and congruent in their environment. What you tell them is what they react to. If you are not clear about what you want from them, it becomes obvious, because they either do what they think you have asked of them, or they become anxious because of the ambiguity. Often a lack of clarity on the human’s part leads to equine reactions that are misinterpreted as ‘bad’ behavior, such as aggression or flight.
 
Isn’t that what often happens in the human side of life? We think we are communicating our needs clearly and when people don’t respond the way we think they should, we don’t think very highly of them. We decide they are not smart, have a bad attitude, are too uptight or just don’t ‘get’ it, and we end up not trusting them to do the things they need to do. Horses show us how much communication and trust are linked. They need us to be clear about what we want and clear about how we ask for it.
 
Learning and results
 
If horses learn that they can trust you to do what you say you are going to do and ask clearly for what you want, they will almost always give you what you ask for. They are simple in this way. They show us how our relationship to them can give poor or wonderful results. Whatever your goal is around a horse—that he’ll let you pet him, ride him or just walk alongside—if you have established the basics, you will achieve the results you want. Horses as partners in coaching show us the critical importance of relationship in learning and results. This type of clarity should form the basis of any human interaction, as well. When interpersonal relationships don’t work or are less than optimal, so are business results.
 
Are you not getting the results you want with your team or clients? See if a horse can help you progress together by learning about the basics of developing trust, and communicating clearly.
 
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Keeshia Muhammad
Vice President, Marketing
ALTANA Pharma US
"While I had an idea around the concept of experiential learning, I did not really know what to expect. Working with the horses, however, was one of the best experiences I've had in terms of gaining immediate and unbiased feedback. The exercise that we did became a very clear metaphor for me in terms of how my team currently approaches tasks and what will happen if we do not make specific adjustments in order to achieve our overall objectives related to product launch. The horses are better feedback mechanisms with respect to leadership assessment than any manufactured management tool. It was great learning."
 
 
 
 
 
Click here to read an online version of the article:
HORSES as Partners in Powerful Coaching
(highlighted in this newsletter) and to access a Podcast interview with Lisa Murrell on Equine Assisted Coaching.
 
The article is featured in the periodic ezine Unboxed Brain at coachingtoys.com
 
 
 
 
MetaSystem and
Face The Music
to Present at
NJOD Annual Sharing Day
 
Lisa Murrell and Paul Kwiecinski will be presenting, along with members of the FTM band, at the Annual New Jersey Organizational Development Network Sharing day on May 4, 2006, at the Holiday Inn in Newark, NJ. The presentation is called OD Innovation Through Music, and will feature a demo of the Face The Music process and how the tranformative power of experiential exercises like FTM can be used to powerfully impact OD initiatives.
 
The presentation will be from 1:30-2:30, and involves exploring the blues as a medium of expressing organizational issues and behaviors, and using that experience as a business simulation to explore direct application in OD situations. It’ll be a great way to get introduced to this cutting edge "technology."
 
If you’re interested in participating in the Sharing Day, click here to e-mail Tara Seager.
 
 
 
From Experiential to Transformational
 
As a result of combining creative exercises with our OD interventions over the past 20+ years, MetaSystem Consulting Group has come up with a methodology for going beyond the experiential aspects of an activity and applying the information gained towards a transformation of individuals, teams or organizations.
 
One of the main components of this approach is that any experiential exercise can be used in the following steps. The only criteria are to create a fun experience for participants and watch what happens!*
 
Five Steps from Experiential to OD
  1. Create an interesting (and usually fun) situation where participants’ issues and patterns can be revealed unconsciously and freely
  2. Look at what is happening; i.e. Group dynamics, leadership, follower-ship, clarity of directives, ability to deliver…etc.
  3. Explore how these things unfold and impact the group’s ability to complete the exercise—consider both if they deliver (do what they are asked to do) and process (how they do it)
  4. Draw any parallels (connections) between what happened in the exercise and what happens in the workplace; i.e. Do they follow instructions? Is one person trying to control the entire situation? Does the leader give support? How does this impact how they get things done at work? Are they within the time frame of the exercise? Do they continually miss deadlines?
  5. Create awareness and actions going forward to resolve, track and measure growth and change in these areas.
  6. Follow-up — Check in that actions committed to were completed, what was learned, did it make a difference, etc.
The keys to turning an experiential activity into an intervention that can effect the development of the organization are:
  • Being able to draw connections to what they are doing in the exercise to how these behaviors show up in the workplace
  • Exploring and creating awareness around how that impacts how they do business and what they deliver
We have been using the Roger Greenaway debrief and learning transfer methodology lately, reviewing exercises based on:
  • Facts — The story of what happened, who, what, when, where; what did you notice? This can include impressions as well as strict “facts.” Were there any turning points or breakthroughs? Did any thing not happen that you hoped would? Are there any differences in how various participants perceived what happened?
  • Feelings — This looks at the emotional and/or intuitive aspect of the experience. What came up for you? What were your highs and lows? Did you have feelings toward particular other participants, the facilitator? Did the feelings get expressed or acknowledged as part of the process?
  • Findings — Findings involves digging deeper into the story. Why did something happen? What did you learn? What are we finding out about ourselves? What are the implications for our work? How was this like our meetings, our project execution, and our communication? How did we deal with frustration, confusion, successes? Were there any missed opportunities? How were ideas processed?
  • Futures — Futures represents future growth. This can include action plans, learning plans, defining possibilities, making choices, or imagining and dreaming. What should we start, stop, do more of? What adaptations can we make to benefit from this experience? What would you like to see take place going forward? What will you do? By when?
By using these experiences as a learning hologram, teams and organizations can develop an enhanced self-awareness that enables them to adapt to changes, self-correct, optimize opportunities, and experience more satisfaction in their work experience.
 
*Examples of what we have used as experiential…
  • Face The Music—songwriting and performance
  • Horses
  • Golf
  • Skis
  • Ropes (or any Outdoor experiential exercise)
  • Plastic cube and Lego exercises
  • Skits and improv theater
  • Juggling
  • We have made up exercises on the spot using the environment and available materials
 
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Free Offering!
 
"Be Your Own Coach"
The Dimensions of Success
 
Long-term success is built upon vision, discipline, hard work, innovation, consistency and self-reinvention. Some people seem to be naturally driven and clear. Many of our clients do not fall into that category. We've developed a self-evaluation tool designed to check in, measure progress, inform action and help you to stick to your plan. If you want to become your own coach, contact us now for the tool, "Dimensions of Success", to get started.
 
To reach us: lisa@metacg.com, paul@metacg.com or info@metacg.com          (845) 687-4324
 
MetaSystem Consulting Group: A consulting group founded in Paris in 1976 and now based in New York and Paris. We specialize in organization development and change management. MetaSystem emphasizes systemic approaches to the design of work processes, roles, relationships, structures and strategies.
 
 
Lisa Murrell–Founding Partner         Paul Kwiecinski–Managing Partner

Kathy Riggins–Office Manager
 
info@MetaCG.com, (845) 687-4324, Site Map
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