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ON THE CUTTING EDGE MetaSystem Consulting Group
A Newsletter for Organization Development and Executive Coaching 4th Quarter 2006
www.metacg.com
 
 
 
 
 
IN THIS ISSUE
* Annual Operating Planning
 
 
To Plan or Not to Plan? Clients and experts talk about the AOP process
 
For years now the Annual Operating Planning Process has been a staple of most business models. However, as the way of doing business is changing, our clients are questioning their most basic assumptions. One of those assumptions is around this planning process.
There are those who think Annual Planning is absolutely necessary and a no-brainer, (who nonetheless experience all kinds of difficulty creating and executing those plans) and those who can't believe that people still do it at all. Where are you on this continuum? Is planning the way to move business forward in an unstable/changing market? If so, how much planning, how much reacting?
By December, regardless of whether you are a planner or not, it is time to begin thinking seriously about next year and what you would like to create in your business. We thought it might be interesting to share with you what some of our clients have to say on the matter. We asked them what they see as the top 3 things that make the difference between a successful and a painful Annual Planning Process. Here's what they said.
Scott Shively
Sr. Vice-President Marketing, Global Franchise Respiratory
ALTANA Pharma
www.altanapharma.com
  1. Comprehensive Analysis–"There is no getting around doing the hard analytical work..."
  2. Focus, Focus Focus–"Once you really know what is going on with the market and customers, then you have to boil all of this information down into the most important. What are the 4 or 5 strategic initiatives that will drive your objectives and focus?"
  3. Execution–"Execution is a strategy. If you haven't planned your strategy, then you haven't got a plan."
 
Philippe Bourguignon
Vice Chairman
Revolution
www.revolution.com
  1. No planning helps staying in touch with the consumer at a time of fast change (and impermanence)
  2. No planning is better than poor planning.
  3. No planning allows you to think out of the box.
3 good reasons not to plan!
Anticipation is different than planning and so much better than planning.
 
Alain Cardon
Master Certified Coach, Consultant, Author,
Director of MetaSystem, SA
www.metasysteme.fr
"What's an annual planning process? Do organizations still do that?"
(Planning is helpful...)
  1. when it is the result of a real dialogue rather than a top down approach. (And when there is dialogue, there is no need for annual planning.)
  2. when it takes into account a range of goals and different strategic options so as to stay open to unforeseen and probable opportunities, rather than when it sets specific goals with limited leeway, which limit intelligent reactivity to the unexpected. Who knows what opportunities will come our way next year, but we'll catch more if we don't limit ourselves with planning.
  3. when it doesn't rest on a "control" frame of reference: control of people, of the future, of the environment, of fear of the unknown, etc. Planning for the future is the equivalent in the "time" dimension of the idea that one has first to lay tracks to travel in an environment that has yet to exist. What about trusting the unfolding opportunities that will appear if one has not decided what the future holds with the limited perspective of today.
All too often, planning is painful because it is a useless and limiting top-down process designed to allay leaders' lack of trust in their future (and in themselves.) Yearly planning is painful because it reveals to everyone the limited open-ness, creativity and trust of their leaders.
 
Louis Carter
President and CEO
Best Practice Institute
www.bpinstitute.net
  1. Detailed and focused pre-interviewing
  2. Design that is co-created with the board with effective follow-through methods
  3. Selection of key change agents/representatives from within
 
Roland Sullivan
Strategic Change Agent
Roland Sullivan Company
www.rolandsullivan.com
  1. Planning can no longer be put into a year-long project plan–it needs to be a dynamic process with built-in mid-course corrections.
  2. Execution is the most significant issue in the last 10 years–and will continue to be for the next 10 years. The keys to execution are engagement of the entire system and a large group process that supports a paradigm shift to help commitment to a new organizational mindset and buy-in to right action–action that is in the context of the whole system.
  3. Communication: It doesn't adequately happen in most organizations. Especially with the newer generation workforce, Linda Ackerman suggests finding creative communication methods; songs, poetry, video, etc. M-TV intranet?
Very interesting... Mr. Shively works for a German company in the US, while Mr. Carter and Mr. Sullivan consult to multi-national organizations, their respective companies based in the US.   All are American.
Mr. Cardon and Mr. Bourguignon come from France. Both work globally, with Mr. Cardon living in France and consulting with multi-national organizations, and Mr. Bourguignon living in the US with a US based company.
 
Conclusions? That there is more than one, or two, approaches to creating your future and growing your business. Are there cultural differences as well? Perhaps...which could be valuable information in what is quickly becoming our global village.
We would value any insights, conclusions or different approaches you have. Whatever approach you take to moving your business forward in 2007, we would like to offer you a head start. Call us if you are interested in a free half hour coaching session to help you begin your process.
Good Luck and Happy New Year!
Lisa Murrell
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To reach us: lisa@metacg.com, paul@metacg.com or info@metacg.com          (845) 687-4324
 
MetaSystem Consulting Group: A consulting group founded in Paris in 1976 and now based in New York and Paris. We specialize in organization development and change management. MetaSystem emphasizes systemic approaches to the design of work processes, roles, relationships, structures and strategies.
 
 
Lisa Murrell–Founding Partner         Paul Kwiecinski–Managing Partner

Kathy Riggins–Office Manager
 
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