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September 2007 Archives

September 4, 2007

Speaking of heart....or coaching 101

This morning I got to the heart of a matter that has been darkening my thoughts since it occurred. I couldn't understand why these events kept playing over and over in my mind. Now I know there was something deeper going on...

In retrospect, I realize that I became part of the client's problem rather than offering a solution. I couldn't see what was happening and how I was adding to the dysfunction of the client system. This doesn't often happen to me so I knew something was amiss, but what? This morning I was able to see things from a different perspective, a deeper perspective than just a coach/client perspective. This is about me and how I see things, not them...

Consulting/coaching 101--There is a fine line between going with the flow and structuring everything. Not everyone can follow the thread back to the heart of the matter--and if they can, they often don't for the journey isn't often an easy one!

I am finding that in my joy and willingness to not know, I lose track of what I do know and my response-ability to offer that to my client. The good news is that this is yet another step on the road to the heart. The bad news is, how much does the good news cost? For them and for me.

Going forward, things to keep in mind...What is done is done, this client and I will continue or not, and it is important for me to be aware of how/when I share these insights with the client for their greatest value not mine.

Take aways from this experience....I am in relationship with my clients. How I react to and interact with their client system determines the value of that relationship. Hmmm....I knew that. I guess I needed a refresher.

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